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Privacy Policy for Your Malaysia Account

Privacy controls for your account data, wallet checks and cookies sit in one place before you open an account with magum.

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How magum Treats Malaysia Privacy Data

magum Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how we handle personal data linked to your account, device, session, wallet activity and requests sent to our team. We collect only what is needed to open and maintain your account, check payments, protect access, answer privacy requests and meet legal duties

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that apply to our operation. When you use Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, status updates and timing records so your balance can be matched to the correct account. We do not sell your personal data. Service partners receive only the
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data needed for hosting, payment matching, fraud checks, analytics or customer contact, and they must handle it under agreed controls. Access and eligibility depend on local law and are available where local law permits. If you ask to change, access or remove data, we first verify
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that the request comes from you.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us About Privacy Requests

Privacy requests need careful matching, so we separate them from ordinary account questions.

ACCOUNT CONTROLS

Account Data Controls Around Touch 'n Go

Our privacy work is built around practical account handling: collect the right data, limit internal access, keep clear records and respond to you through verified paths.

Personal data we collect

We collect account registration data, contact details, device signals, login history, game session references and wallet activity. Each record is tied to a clear purpose such as access, balance matching or account protection.

Cookie choices

Cookies help keep your session active, remember language choices and measure page errors. You can adjust browser settings, but blocking some cookies may affect login, wallet checks or account security prompts.

Sign-in security

We monitor login patterns, device changes and password resets to reduce account misuse. When activity looks unusual, we may pause access while we confirm the request is really from you.

Wallet record checks

For Touch 'n Go, GrabPay, Boost dan FPX, we use transaction references, timestamps and status codes to match funds. Payment partners do not receive more account data than needed.

Retention timing

We keep records only for business, security and legal needs, then delete or anonymise them when those needs end. Some payment and verification records may stay longer where law requires.

Correction requests

If your name, phone, email or other account data is wrong, ask us to check it. We verify identity first, then correct the record or explain why it must remain unchanged.

Privacy Questions Before You Open Account

These answers explain how this Privacy Policy applies when you browse pages, open an account, use local wallet options or contact our team. They focus on your rights, the data we collect, when we share records and how you can ask for changes. If your question depends on local requirements, we will apply the law that covers your account and region.

We collect the details needed to create and protect your account, such as name, contact data, login records, device signals and verification results. Wallet activity is added when you fund or withdraw through supported Malaysia options.

We use transaction references, timestamps and status updates to match wallet activity to your account. Sensitive payment handling stays with the payment provider, while we keep only the records needed for balance checks and dispute handling.

Yes. Send the request through a verified contact path and tell us what account data you want checked. We may ask identity questions before sharing records, because privacy access must go only to you.

Yes, you can ask us to correct contact details or other account data that no longer matches. We verify the request, update eligible fields and keep a record of the change for security reasons.

Cookies and similar tools may connect your browser session with account access, page performance and security checks. Game session records are kept separately where needed to settle activity, investigate errors or answer your request.

We share limited data with hosting, payment, analytics, verification and customer contact partners when they need it for our service. They must handle the data under agreed controls and cannot use it for unrelated purposes.

You can ask us to remove account data, and we will assess the request under applicable law. Some records may need to remain for payment matching, dispute handling, security checks or legal duties.

Privacy Policy for Your Malaysia Account

Reach Us About Privacy Requests

Account Data Controls Around Touch 'n Go

Personal data we collect

Cookie choices

Sign-in security

Wallet record checks

Retention timing

Correction requests

Privacy Questions Before You Open Account

01 What personal data do you collect when I open an account?

02 How do you protect payment data for Touch 'n Go and FPX?

03 Can I ask to see the data you hold about me?

04 Can I correct account data that is outdated?

05 Do cookies track my game sessions?

06 When do you share my data with service partners?

07 Can I request deletion of my account data?

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